Cultivating the skill and the orientation to listen

Joshua Margolis, Into PracticeJoshua Margolis, James Dinan and Elizabeth Miller Professor of Business Administration, demands of himself intensive listening while teaching, and asks the same from students: “When I listen really carefully it allows me to push students hard and help them see what they have within themselves.” While students speak, he makes direct eye contact and maintains it even when he moves in the classroom so they’re addressing the rest of the class, not just him. Margolis asks a series of follow-up questions and then summarizes after every three to five interactions.

The benefits: This active engagement is understood by students to be a sign of respect not just for their knowledge and insight, but also for their capacity to teach one another. It reinforces the value of coming prepared, thinking independently, listening carefully, and working as a team... Read more about Cultivating the skill and the orientation to listen

From the source: Guest speakers in the classroom


David Garvin, C. Roland Christensen Professor of Business Administration, utilizes guest speakers in General Management: Processes and Action in order to promote deeper understanding of managerial and organizational realities. He has experimented with and refined three approaches—Q&A with a case study protagonist, themed presentations and small group conversations with executives, and open-ended conversations with a guest lecturer (often an alum) about their career.

The benefits: Carefully selected, well-prepared guests provide depth and granularity. For many students, discussion with the actual decision-maker or case protagonist gives a truer sense of their authenticity: “We describe them on paper, now you get to see them in real life, interacting with others, and facing hard questions. Often a guest will share something in class that they would not commit to in writing.”... Read more about From the source: Guest speakers in the classroom

Learning through literature: ‘Closer to life as it is really lived’


Sandra Sucher, MBA Class of 1966 Professor of Management Practice, teaches “The Moral Leader” at Harvard Business School with a literature-based approach. The MBA elective, introduced by Professor Emeritus Robert Coles in the 1980s, has since been taught by a number of HBS faculty. Each course meeting is dedicated to a work of fiction, biography, autobiography, or history, and the structured discussion forces students to describe and analyze the characters’ decision in context before passing judgment. “Students are brought much closer to life as it is really lived than they are in traditional lectures or case discussions."... Read more about Learning through literature: ‘Closer to life as it is really lived’